All work samples
Real workA framework I built, recreated in general terms

Product Adoption Scorecard

Shows a customer how much of what they own they actually use, area by area, and turns the gaps into a plan.

  1. Slide 1 of 11: Product Adoption Scorecard

    1 / 11

  2. Slide 2 of 11: Your score, against what's possible

    2 / 11

  3. Slide 3 of 11: 1. End-user experience

    3 / 11

  4. Slide 4 of 11: 2. Power-user workflows

    4 / 11

  5. Slide 5 of 11: 3. System administration

    5 / 11

  6. Slide 6 of 11: 4. Integrations and automation

    6 / 11

  7. Slide 7 of 11: 5. Data and analytics

    7 / 11

  8. Slide 8 of 11: 6. Engagement with us

    8 / 11

  9. Slide 9 of 11: Recommendations

    9 / 11

  10. Slide 10 of 11: Getting it done

    10 / 11

  11. Slide 11 of 11: Appendix: what “optimal” looks like

    11 / 11